The wizard is designed to diagnose and resolve software and connectivity issues that prevent your instruments from appearing or functioning correctly.
For a free version that does not require license activation, you can download PathWave BenchVue Basic BenchVue Installation Wizard - Keysight
The wizard is more powerful than most realize. For complex LAN and LXI instrument setups, leverage these advanced tools:
If the wizard reports “Hardware failure suspected,” you must contact Keysight support for RMA (Return Material Authorization). The wizard includes a direct “Create Support Case” button that auto-attaches the log file.
While the is the best first-step tool, it works alongside other utilities: