Whether you are maintaining a packaging line in Chicago or a wind farm in Scotland, the ability to open a fast, encrypted RDP session from your laptop—without calling the site’s IT team to open firewall ports—is transformative.
Change the default RDP port (3389) to something custom to avoid automated bots. If you'd like, I can help you compare IXRemote's pricing to other providers or give you a step-by-step guide ixremote rdp
IxRemote gateways integrate with RADIUS, Azure AD, or Google Authenticator. Thus, accessing the RDP session requires both IxRemote MFA and Windows credentials. Whether you are maintaining a packaging line in
| Feature | Standard RDP (Direct) | VPN + RDP | | | :--- | :--- | :--- | :--- | | Public IP needed | Yes | No (VPN server does) | No | | Firewall changes | Port 3389 open | VPN port open | None (outbound only) | | MFA (Multi-Factor Auth) | Manual / NLA only | VPN provides | Built-in at gateway | | Audit logs | Windows Event Log | VPN logs | Session recording + user logs | | Access behind NAT | Difficult | VPN required | Automatic | | OT protocol support | Only RDP | Yes (if routed) | RDP + others (SSH, HTTPS) | Thus, accessing the RDP session requires both IxRemote
The technology functions through a client-server relationship:
IxRemote is a vendor-agnostic industrial remote access platform. Unlike consumer-grade tools (TeamViewer, AnyDesk), IxRemote focuses on outbound-only connections, role-based access control, and auditing for OT (Operational Technology) environments. It typically uses a gateway architecture where the client device initiates a secure connection to a cloud relay, and the technician connects through a web portal.