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While the loss widened in absolute terms, as a percentage of revenue, the loss actually improved slightly. The report highlights that the company’s contribution margin (revenue after variable costs) turned positive for the first time in February 2020, just before the lockdown. zomato annual report 2019-20
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The Zomato annual report 2019-20 dedicates an entire section to "The Unprecedented Impact of COVID-19." The lockdown announced on March 24, 2020, effectively zeroed out the food delivery business for two weeks. as a percentage of revenue