Several women recounted being told “We only speak English here” when they asked for product information in Spanish.
: The brand famously closed all U.S. stores for a day of diversity training in 2019 following an incident involving R&B singer SZA, who reported being racially profiled in a California store. Since then, Sephora has implemented anti-harassment training like "Hearts Not Hate" to prevent employee bias. 2. Marketing and Representation Latina Abuse Sephora 44