In Ricoh’s proprietary Service Call (SC) code system, numbers are categorized by the subsystem they relate to. The code specifically falls under the finisher or paper handling section of the machine.
| Error Code | Meaning | Typical Fix | | :--- | :--- | :--- | | | Stapler home position error / motor lock | Clear rail, reseat cartridge | | SC570 | Stapler shift motor error | Replace shift motor | | SC571 | Stapler rotation error | Replace rotation sensor | | SC572 | Staple jam in cartridge | Remove jam, use genuine staples |
If the machine is equipped with a finisher, it must be perfectly aligned with the main body. If the finisher has been bumped or moved slightly, the transport rollers in the bridge unit may bind against the entry rollers of the finisher, creating excessive friction that stalls the motor.
