Wan Hai Telex Release [extra Quality]

Given the short voyage times (2–7 days) on these routes, waiting for physical bills of lading to arrive by courier would cause massive port storage fees and delays. Hence, as a primary method of document handling.

| Service | Fee (USD) | |---------|-----------| | Telex release fee | per B/L | | Surrender fee (if separate) | $20 – $50 | | Late telex release (after vessel arrival) | + $50 – $100 | | Amendment from telex to original OBL | $80 – $150 | Wan Hai Telex Release

that allows a consignee to collect cargo at the destination without presenting the physical Original Bill of Lading (OBL) How the Process Works Given the short voyage times (2–7 days) on

| Complaint | Solution | |-----------|----------| | “Wan Hai rejected my telex request because OBLs were already issued.” | Request telex release printing OBLs. If printed, surrender all originals physically. | | “They charged me extra for ‘express release’ vs ‘telex release’.” | Clarify terms: Some offices treat them differently. Ask for a written quote upfront. | | “Destination agent didn’t get the telex message for 2 days.” | Request a release confirmation (email or PDF) from origin office and share with destination. | | “My bank required original OBLs for L/C – I couldn’t use telex.” | Correct – telex release is for open account or cash against documents (CAD) only. | If printed, surrender all originals physically