Look at the bottom of your camera body for the exact model number (e.g., EOS 90D, EOS R6, EOS 5D Mark IV). Different generations use different software versions.
Run the Installer: Double-click the .exe file (usually called "setup.exe"). eos utility software download windows 10
Even with a proper , problems can occur. Here are the most frequent Windows 10-specific errors and fixes. Look at the bottom of your camera body