Note the new 8-digit (for 32-bit) or 10-digit (for 64-bit) code that appears; this is the ID that must match your license file. Remove the dongle from the USB port.
Ensure you are running both the installer and the application as to bypass permission-related hardware access blocks. If you'd like, let me know: Your Windows version (e.g., Windows 10, 11) Whether you are using a physical USB dongle or an emulator I can give you more specific steps to match your license. Note the new 8-digit (for 32-bit) or 10-digit
Corrupted or outdated Sentinel drivers may fail to communicate correctly with the physical dongle or the emulator. If you'd like, let me know: Your Windows version (e
. This is common after hardware upgrades, OS reinstalls, or if a driver has become corrupted. Common Solutions Update Sentinel/HASP Drivers : The dongle relies on This is common after hardware upgrades, OS reinstalls,
Under the tab, check "Run this program as an administrator" .
Locate the (often getuid.exe or similar) in your installation package. Run it to generate your current PC's 8-digit ID.