If you have recently acquired a Cisco switch or router—such as the Catalyst 9200, 9300, or ISR 4000 series—you likely attempted to connect via the USB Type-B mini or Type-C console port, only to find that your computer did not recognize the device. This is where the file becomes the most essential tool in your kit.
You may have plugged the device into a different USB port. Windows maps drivers per USB ID. Reinstall or point Device Manager to the extracted .inf file again. Cisco-usbconsole-driver-3-1.zip