Error code 0xc00d36e5 is a Windows playback error code that means the file you are attempting to open is corrupted, not supported, or inaccessible. It often appears during: Playback of MP4, AVI, or MKV files.
If the video was transferred from an external device, it may have corrupted during the transfer. Try copying the video from the external drive to your desktop. If that doesn't work, re-download or re-transfer the file to ensure it is complete. 3. Run SFC and DISM Scan oxc00d36e5