Tap on Backup & Reset (or sometimes simply "Reset Options" on newer HiOS versions).
| Issue | Solution | |-------|----------| | Stuck in boot loop after reset | Try entering Recovery Mode again and repeat the reset. | | Asking for previous Google account | Enter the last Google account credentials used on the phone. | | Recovery Mode not opening | Ensure phone is fully off. Hold Volume Up , then Power. | | Reset takes longer than 10 minutes | Do not interrupt. If frozen, hold Power for 20 seconds to force restart. | How to Hard Reset TECNO Pop 8