Keyshot 9 License File

If you continue to experience issues with your KeyShot 9 license file, open a support ticket at Luxion Support – include your .lic file (redact the signature if paranoid) and your keyshot9.log file found in the installation directory.

You opened the .lic file in a word processor (Word, Google Docs) which added invisible formatting characters. Or, you copy-pasted the contents from an email incorrectly. keyshot 9 license file

If you have a Floating license pool, upgrading requires replacing the server license file entirely. Old KeyShot 9 clients will no longer be able to borrow licenses from the new server. If you continue to experience issues with your

For floating licenses, you must run the keyshot_floating.exe (Windows) or keyshot_floating (macOS/Linux) tool, load the license file, and ensure port 27000-27009 is open on your firewall. If you have a Floating license pool, upgrading

Sometimes KeyShot stores a backup here: C:\ProgramData\Luxion\KeyShot 9\License\ (Note: ProgramData is a hidden folder by default).