| Symptom | Likely Fix | |---------|-------------| | Default passwords fail | Password was changed – use recovery methods | | "Access denied" but can run software | You're in user mode – log out and log in as setup user | | Setup option grayed out | Run LogiTrace as Administrator (right-click → Run as admin) | | Password reset not working | Check if SQLite DB is write-protected or service is still running |
| Symptom | Likely Fix | |---------|-------------| | Default passwords fail | Password was changed – use recovery methods | | "Access denied" but can run software | You're in user mode – log out and log in as setup user | | Setup option grayed out | Run LogiTrace as Administrator (right-click → Run as admin) | | Password reset not working | Check if SQLite DB is write-protected or service is still running |