Keeper Dvr Mobile App | macOS Secure |
Disclaimer: Features may vary slightly depending on the specific Keeper DVR hardware model and firmware version. Always consult the device’s user manual for compatibility.
: Browse recorded footage on the DVR’s hard drive using an interactive timeline. Colors often denote different recording types, such as blue for continuous recording and orange for motion-detection events . keeper dvr mobile app
| Problem | Likely Cause | Solution | | :--- | :--- | :--- | | | Incorrect IP/Port or no internet | Verify DVR is online. Check port forwarding with an online port checker tool. | | Live video is black/static | Camera power loss or BNC cable loose | Inspect physical connections at the back of the DVR. | | No push notifications | App permissions disabled | Go to Phone Settings > Notifications > Keeper > Enable Alerts. Also check DVR > Alarm > Motion > "Notify App." | | Video is laggy or slow | Weak cellular signal or high bandwidth | In app settings, change the "Stream Type" to Sub-stream (lower resolution) for mobile viewing. | | Wrong password error | Default password changed | Press the reset button on the DVR motherboard or use the "Forgot Password" email recovery (if set up). | Disclaimer: Features may vary slightly depending on the
A: Yes, the app is 100% free to download and use. You only pay for the hardware and your internet data. Colors often denote different recording types, such as
This is the most frustrating error, usually indicating a network break.