Boot into Safe Mode. If the problem stops, restart normally. Uninstall apps one by one (starting with the most recent) and test after each uninstall until the issue returns. The last uninstalled app is the culprit.
A prompt will appear asking if you want to Reboot to Safe Mode. Tap OK or Yes to confirm. How to Activate Safe Mode on INFINIX Hot 10 Play
Factory reset wipes all data. Safe Mode changes nothing permanently. Always try Safe Mode before considering a factory reset. Boot into Safe Mode