Once you've addressed the connection and license issues, you must manually turn the service back on. Go to > Applications and Web Categories . Check the box for Enable Kerio Control Web Filter . Click Apply . Final Pro Tip

| Function | Expected Behavior | Actual Behavior | |----------|------------------|------------------| | URL Rules based on Categories (e.g., Block Porn) | Block or Allow | (no category data) | | URL Rules based on exact URLs/domains | Works via string match | Works only for literal URLs | | HTTPS filtering | Works independently | Works, but no category lookup | | Content filtering (MIME types, file extensions) | Works | Works (not dependent on categories) | | Reporting → Web Overview | Shows categories | Shows only domains or "Uncategorized" |

Enable SSH in Kerio Control by holding the key and navigating to Status > System Health . Connect to your appliance using a tool like PuTTY.

: Kerio may have disabled the filter after 10 failed connection attempts to update servers. Step 1: Verify Your License