This usually indicates a corrupted update due to power loss. Contact HP Enterprise Support. They can provide a special recovery payload.
: Fixed bugs related to incorrect document size detection (e.g., A3 detected as officio) and cropping issues when scanning mixed-size originals via the ADF. Download and Installation Guide You can download the latest firmware directly from the HP Support Portal 1. Verify Current Firmware Hp Scanjet Enterprise Flow N9120 Fn2 Firmware Download
Updating is highly recommended to address vulnerabilities like CVE-2021-3942 This usually indicates a corrupted update due to power loss