Alogic Docking Station Firmware Update !!hot!!

Do not download firmware from third-party websites. Only use the official Alogic support portal.

Always connect the dock directly to your laptop's Thunderbolt or USB-C port. Do not use adapters or daisy-chain through other hubs. alogic docking station firmware update

| Domain | Function | Failure symptoms fixed by firmware | |--------|----------|------------------------------------| | | Negotiates voltage/current with host laptop and charger | Laptop not charging, dock power cycling, random disconnects | | DP alt-mode mux | Routes DisplayPort lanes (HBR2/HBR3) | External monitors flickering, limited resolution (e.g., stuck at 4K30 instead of 4K60) | | USB hub controller | Manages downstream USB 3.2 Gen1/Gen2 traffic | Ethernet dropping, USB audio crackling, SSD ejection | Do not download firmware from third-party websites

For the most stable update, unplug monitors, hard drives, and mice from the dock. 4. Run the Update Utility Do not use adapters or daisy-chain through other hubs

Navigate to the official Alogic website and head to the "Support" or "Drivers & Firmware" section. Use the search bar to enter your model number. 3. Prepare Your Environment